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Christian’s Portfolio

Operations, security, and service delivery for enterprise infrastructure

Ten years keeping enterprise cloud and on-prem environments running and defensible. Incident and problem management, service delivery, compliance and control testing, identity, and the teams that hold it all together.

Skills & Tools
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  • AWS
  • Azure / Entra ID
  • Microsoft 365
  • Dynatrace
  • PagerDuty
  • Jenkins
  • VMware
  • Cisco
  • Wireshark
  • Linux
  • Ubuntu
  • Debian

What I do
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Incident Management

Calls made while the room is loud.

Problem Management

Root cause reviews that change something.

Change Management

Maintenance windows nobody has to undo.

Service Delivery & SLAs

Commitments tracked, not assumed.

Team Leadership

Five engineers, vendors, and a budget.

Cloud & Infrastructure

On-prem and cloud run as one estate.

Security Operations

Triage that surfaces the real one.

Compliance & Control Testing

Evidence that survives an audit.

Identity & Access

Least privilege, actually enforced.

Monitoring & Observability

Alerts that still mean something.

Vulnerability Management

Findings tracked to closure.

Runbooks & Process

Documentation that outlives the author.

What’s cooking
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  • CISSP Targeting November 2026. Deepening the security governance and risk side
    In progress
  • Home lab buildout Segmentation, telemetry and detection engineering, documented as I go
    Ongoing

Professional Experience
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Operations Manager

2021

Beyondsoft Consulting

United States (Remote)

Led a five-person engineering team supporting enterprise client infrastructure on a five-year assignment at Toyota Motor North America, serving as incident manager for high-impact production events. Audited client AWS accounts for exploitable misconfigurations, administered Entra ID conditional access and MFA, and remediated DDoS vectors through AWS Shield, WAF, and CDN. Owned SLA performance, vendor contracts, and hiring while running the post-incident reviews that turned recurring failures into preventive controls.

  • Incident Management
  • AWS Security
  • Entra ID
  • Dynatrace
  • PagerDuty
  • Team Leadership

Information Security Analyst

2019

TelevisaUnivision

United States (Remote)

Triaged SIEM alerts across networks, endpoints, and servers, correlating events to reconstruct incident timelines and investigating spear-phishing campaigns aimed at senior staff. Served as lead LogRhythm administrator, building correlation rules, writing custom parsers for malformed log sources, and mapping detection coverage to MITRE ATT&CK. Planned and executed the SIEM migration onto a restructured server architecture, then validated coverage afterward so monitoring did not silently degrade.

  • SIEM Engineering
  • LogRhythm
  • MITRE ATT&CK
  • Detection Rules
  • NIST 800-53
  • Rapid7

System Administrator

2014

Cigna HealthCare

Doral, FL

Served as Level 3 escalation point for a support team of four across roughly 350 employees in a HIPAA-regulated environment. Administered Active Directory and Azure AD, Exchange permissions, Group Policy, and MFA, applying least privilege at provisioning and treating revocation at termination as a controlled step rather than an afterthought. Built the standard images and SOPs behind onboarding, deployed security agents through SCCM, and supplied access records and evidence through HIPAA and CMS audit cycles.

  • Active Directory
  • Azure AD
  • Group Policy
  • SCCM
  • HIPAA
  • Disaster Recovery

IT Support Specialist

2013

Commonwealth-Altadis

Fort Lauderdale, FL

Imaged and deployed more than 300 machines supporting a sales force of over 1,500 agents. Provisioned Active Directory accounts and OU changes while maintaining ServiceNow asset and user records accurate enough to be worth trusting.

  • Endpoint Deployment
  • Active Directory
  • ServiceNow
  • Asset Management

Education
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B.S. Network Operations and Security

2017

Western Governors University

United States (Online)

A competency-based program covering network design, network operations, network security, and cloud security, built on a core IT curriculum spanning systems and services, scripting and programming, data management, the business of IT, and web development. Coursework emphasizes network administration methods for uptime, performance, and security, with industry certifications embedded in the degree path. Completed while working full time.

  • Network Architecture
  • Systems Security
  • Infrastructure Operations

National Cyber League, Individual Game

2019

Cyber Skyline

United States (Remote)

A proctored, hands-on skills assessment scored on both accuracy and completion across ten challenge modules. Competed in the 2019 and 2020 seasons, scoring 1,470 of 3,000 points at 72.9% accuracy in Fall 2019. Strongest in OSINT, cryptography, wireless access exploitation, network traffic analysis, password cracking, and log analysis.

  • OSINT
  • Cryptography
  • Network Traffic Analysis
  • Password Cracking
  • Log Analysis

Certifications
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Security
  • Certified Ethical Hacker (CEH)
  • CompTIA Security+
Cloud
  • AWS Certified Cloud Practitioner
Network
  • Cisco CCNA Routing & Switching
Process
  • ITIL v4 Foundation
  • CompTIA Project+

Open to What’s Next
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> connect --linkedin

Open to operations, infrastructure, and security roles: operations and service delivery management, incident and problem management, and security engineering or governance. LinkedIn is the fastest way to reach me. Come say hi.

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